New Changes In TSC Loan Approval On TSC T-PAY
CHANGES IN TSC LOAN APPROVAL ON TSC T-PAY
Following changes of loan approval process on T-pay, the SACCO would like to advise its members on the new
additional steps introduced by TSC to improve on security measures;
- User verification where a six code is sent to the user’s Mobile phone on login attempt for keying in to allow access to payroll details; and,
- ‘Approve’ and ‘Cancel’ options has been enhanced by an automated feature where a security code (OTP CODE) will be sent to the user for feeding again for the ‘Approval’ to go through: This happens when the ‘Approve’ button is selected.
The purpose of this communication is to guide our members on TSC payroll to always ‘Approve’ transactions fed upon verification to allow closure of Sacco loan processing.
Kindly note that ‘Cancelling’ fed transactions has led to undue delays in Turn Around Time on disbursement of loans applied.